At iStyly, we want you to be happy with your purchase. If something isn’t right, we’re here to help.
1. Eligibility for Returns
Items must be returned within 7 days of delivery.
Products must be unused, in original packaging, and in resellable condition.
We do not accept returns on items that are damaged due to misuse or wear and tear.
2. Non-Returnable Items
Customized or final sale items
Opened or used accessories
Items returned without original packaging
3. How to Request a Return
To initiate a return, you must notify us within 7 days of receiving your order. Once approved, you’ll be provided with return instructions. Customers are responsible for return shipping costs.
4. Refund Process
Refunds are issued to the original payment method
Allow 5–10 business days for processing after we receive your return
Shipping charges are non-refundable